Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to sales@nxeguaz.com.
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- Frequently asked questions
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
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Frequently asked questions
To create an account, click on the Sign Up button on the homepage. Fill in your details such as name, email address, and password, then follow the on-screen instructions to complete registration.
Log in and go to Profile Settings. From there, you can update your name, profile picture, contact info, and other personal details.
Yes, we use industry-standard encryption and security practices to protect your personal data.
YBrowse our products/services, select the item you want, choose the quantity or customization options (if any), and click Add to Cart. Once you're ready, go to your cart and click Checkout to complete your order.
You can cancel or modify your order within 4 hours of placing it by going to My Orders > Order Details > Modify/Cancel. After this window, the order may already be in processing or shipped.
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also track your order from the My Orders section in your account.
We’re sorry for the inconvenience! Please contact our support team within 7 days of receiving your order, and we’ll arrange a replacement or refund as needed.(Video Proof Required)T&C Apply*
We accept major credit/debit cards, UPI, digital wallets (like phonepe, Google Pay, etc.), and Cash on Delivery (where applicable).
Yes, we offer express delivery in Delhi, Gurugram and Noida. You’ll see the option at checkout if it’s available in your location.